Effective Date: 20/04/2026
Welcome to CrozBorder Exports (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.crozborder.com and interact with our services.
1. Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Delivery address (for orders)
- Any information shared via WhatsApp or contact forms
We may also collect technical data such as IP address, browser type, and usage data through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Process and manage orders
- Respond to inquiries
- Communicate via WhatsApp, phone, or email
- Provide product information and pricing
- Improve our website and services
3. WhatsApp Communication
By contacting us via WhatsApp, you consent to receive messages related to:
- Order confirmations
- Product details
- Pricing and bulk order discussions
We do not send spam or unrelated promotional messages.
4. Payments
We may offer online payment options through third-party payment providers. We do not store your payment details such as card or banking information on our servers.
5. Cookies and Tracking Technologies
We use cookies and tracking tools such as Google Analytics and Meta Pixel to:
- Understand website usage
- Improve user experience
- Optimize marketing campaigns
You can choose to disable cookies through your browser settings.
6. Data Sharing
We do not sell or rent your personal information.
We may share information only when necessary:
- To fulfill orders (delivery/logistics partners)
- To comply with legal requirements
7. Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.
8. Your Rights
You may contact us to:
- Access your personal data
- Request corrections
- Request deletion of your data
9. Contact Information
Business Name: CrozBorder Exports
Phone: +91 8124453987
Email: contact@crozborder.com
Address: #10, Malar Avenue, Neelamangalam, TN 603202
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
11. Consent
By using our website, you consent to this Privacy Policy.