Effective Date: 20/04/2026
Welcome to CrozBorder Exports. By accessing or using our website (www.crozborder.com) and purchasing our products, you agree to be bound by the following Terms & Conditions. If you do not agree, do not use this website.
1. Business Information
- Business Name: CrozBorder Exports
- Website: www.crozborder.com
- Email: contact@crozborder.com
- Phone: +91 8124453987
- Location: #10 Malar Avenue, Neelamangalam, Tamil Nadu 603202
2. Use of Website
You agree to use this website only for lawful purposes. You must not:
- Use the website for fraudulent or illegal activities
- Attempt to hack, disrupt, or damage the website
- Misrepresent your identity or provide false information
We reserve the right to deny access to anyone violating these terms.
3. Products & Orders
- All products listed are subject to availability
- We reserve the right to refuse or cancel any order at our discretion
- Product images are for representation; actual products may vary slightly
Once an order is placed, you will receive confirmation via email or WhatsApp.
4. Pricing & Payments
- All prices are listed in INR (₹) unless stated otherwise
- Prices may change without prior notice
- Full payment is required before order processing
We use secure third-party payment gateways. We do not store your payment details.
5. Shipping & Delivery
- Orders are processed within a reasonable timeframe
- Delivery timelines may vary based on location and logistics
- Delays due to external factors (transport, weather, strikes) are not our responsibility
Accurate shipping details must be provided. We are not responsible for delivery failures due to incorrect information.
6. Returns & Refunds
- Returns are accepted only for damaged or defective products
- Claims must be raised within 48 hours of delivery
- Proof (photos/videos) is required
Approved refunds or replacements will be processed within a reasonable time.
No returns for bulk orders unless agreed beforehand.
7. Cancellation Policy
- Orders can be cancelled only before dispatch
- Once shipped, cancellation is not allowed
8. Intellectual Property
All content on this website (text, images, branding) belongs to CrozBorder Exports and cannot be copied, reused, or distributed without permission.
9. Limitation of Liability
CrozBorder Exports will not be liable for:
- Indirect or consequential damages
- Losses due to misuse of products
- Delays or service interruptions beyond our control
Your use of our products is at your own risk.
10. Privacy
Your personal information is handled as per our Privacy Policy. We do not sell or misuse your data.
11. Governing Law
These Terms shall be governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Chennai, Tamil Nadu.
12. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website means you accept the updated terms.
13. Contact Us
For any questions regarding these Terms:
- Email: contact@crozborder.com
- Phone: +91 8124453987
- Location: #10, Malar Avenue, Neelamangalam, TN 603202.