Last Updated: [03/12/2025]
Thank you for choosing Aditya Areca Plates.
This Shipping Policy explains how we process, ship, and deliver both retail and bulk orders.
1. Delivery Areas
We currently deliver across:
- All Cities in India.
- Bulk orders can be shipped pan-India through transport partners.
2. Shipping for Retail Orders
Processing Time
- Orders are usually processed within 1–2 business days.
- Orders placed on weekends or holidays may be processed on the next business day.
Delivery Time
- Standard delivery time is 3–7 business days, depending on your location.
- Remote or rural areas may take a little longer.
Shipping Charges
- [Free/Fixed/Variable] shipping charges may apply based on your order total.
- Final charges will be shown at checkout.
3. Shipping for Bulk / Wholesale Orders
Processing Time
- Bulk orders take 2–5 business days for processing depending on quantity.
Transport Method
Bulk shipments are sent through:
- Transport services (VRL, SRS, ST Courier, etc.)
- Your preferred logistics partner (if provided)
Freight Charges
- Freight/transport charges are paid by the customer, unless agreed otherwise.
- Charges vary based on weight, quantity, and destination.
Delivery Time
- Typically 3–10 business days, depending on the transport partner.
Unloading
- Unloading at destination is the customer’s responsibility.
4. Order Tracking
- Retail orders: Tracking link will be shared via SMS/Email/WhatsApp once shipped.
- Bulk orders: LR (Lorry Receipt) / Consignment number will be provided.
5. Delays
Delivery may be delayed due to:
- Weather conditions
- Transport strikes
- Courier issues
- Festivals and high-traffic periods
We are not responsible for delays beyond our control but will assist you in tracking your order.
6. Incorrect Address
If an incorrect or incomplete address is provided:
- Delivery may fail or get delayed
- Additional charges may apply for reshipping
Please verify your address at checkout.
7. Damaged or Missing Items
If your order arrives damaged or with missing items:
- Report to us within 48 hours with photos/videos
- We will arrange replacement or resolution as per our Refund Policy
8. Contact Us
For shipping-related questions or support, contact:
Aditya Areca Plates
Email: contact@crozborder.com
Phone: +91-8124453987
